ROI Calculator
Call Center ROI Calculator: See What Better Dialing Is Worth
Estimate the agent hours, extra conversations and payroll value your team gets back with DialTri, and how quickly the seats pay for themselves.
Dialer ROI calculator
Calculate Your Calling Software ROI
Move the sliders to match your team. The results update as you go, using DialTri Team pricing and your own call numbers.
Net value every month
$16,725
$200,700 a year after DialTri seats
- Value of time returned
- $17,500
- DialTri Team, 25 seats billed monthly
- −$775
- Twilio usage, connected minutes billed by Twilio
- ~$448
- Calling cost per agent seats + Twilio
- $49
Over 50 agents? Enterprise pricing is tiered with lower per-seat rates. Get a quote
An estimate, not a guarantee. Twilio usage is phone carrier cost you pay with any calling setup, so it isn't taken off DialTri's net value.
How it works
A Sales Calling ROI Calculator You Can Check
Here is the maths behind your result, worked out with the numbers you entered above. Move a slider and every step updates.
- Your input from the calculator
- Result of an earlier step
- Fixed value
Agent hours back
In plain words25 agents each save 45 seconds on 80 calls a day. Over 20 working days, that's 500 hours back.
Every call has manual work around it: dialing, waiting for the next call, typing notes and logging the call. DialTri removes it, and this adds those seconds up across your team for a month.
Value of time returned
In plain words500 hours at $35 an hour is $17,500 of paid time every month, back on the phones instead of on admin.
Those hours are already on your payroll. Valued at your hourly cost, this is what the reclaimed time is worth every month.
Extra conversations
In plain words500 hours is room for about 7,500 more calls at 4.0 minutes each. At a 20% connect rate, that's 1,500 extra conversations.
If agents spend the time calling, this is how many more people they reach: hours turned into calls at your call length, then into conversations at your connect rate.
DialTri cost
In plain wordsFive users at $39, plus 20 extra users at $29, comes to $775 a month for DialTri Team.
Team plan pricing: five users are included at $39 each, or $31 on yearly billing, and every user after that is $29 a month. Twilio call minutes are billed by Twilio.
ROI and payback
Net value divided by what you spend on seats gives the return. Payback is how many working days of reclaimed time it takes to cover a month of seats.
ROI drivers
Where Outbound Calling ROI Comes From
The seconds saved per call come from four parts of DialTri. Each one removes a manual step your agents repeat all day.
Auto dialerThe next call starts itself
No typing numbers or waiting between calls. The dialer works through the target list and moves on for you.
Learn more
Call automationRetries and schedules run on rules
Busy and unanswered numbers go to the Retry Queue, and calling starts at the time you set.
Learn more
AI call summariesNotes write themselves
A summary is saved to the CRM record after each call, so agents skip the typing.
Learn more
Inbound callingThe caller's record opens first
Caller match brings up history and notes before you answer, so no one searches mid-call.
Learn more
How Does the Call Center ROI Calculator Work?You
It multiplies the seconds DialTri saves on each call by your call volume to find the agent hours you get back, values those hours at your hourly cost and compares the result with the price of DialTri seats.
What Counts as Time Saved per Call?You
The manual work around each call: typing or clicking the number, waiting to start the next call, writing notes and logging the call on the CRM record. Time how long that takes your team today and enter it in seconds.
Are Twilio Call Costs Included?You
No. Twilio bills call minutes and phone numbers directly, about $0.014 per outbound minute and $1.15 per number each month in the US. The calculator shows an estimate of connected minutes separately.
Which DialTri Plan Does the Calculator Use?You
The Team plan: $39 per user per month, or $31 on yearly billing, with five users included and $29 a month for each extra user. Above 50 agents, Enterprise pricing is tiered with lower per-seat rates.
Is the Result a Guarantee?You
No. It's an estimate based on the numbers you enter. Start a free trial to measure the hours and conversations your team gets back on real calls.
