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Terms of Service

Welcome to DialTri. These Terms of Service (“Terms”) govern your access to and use of the DialTri website, platform, software, integrations, and related services.

DialTri provides sales calling and communication tools designed to help businesses manage calls, streamline sales workflows, connect calling activities with supported CRM systems, and organize call-related information.

1. Use of Services

DialTri provides business calling tools, including click-to-call, auto dialing, call management, CRM integration, call analytics, and AI-assisted features where available. Features may vary depending on your subscription and configuration.

You agree to use DialTri only for lawful business purposes and in accordance with these Terms.

2. Account Registration

You must provide accurate information when creating an account and keep your login credentials secure. You are responsible for activities conducted through your account and must notify us of suspected unauthorized access.

3. Acceptable Use

You must not use DialTri for unlawful calls, spam, harassment, fraud, unauthorized data collection, or activities that violate another person's rights. You must not attempt to disrupt, reverse engineer, or misuse the platform.

4. Calling and Recording Compliance

You are responsible for complying with applicable telecommunications, marketing, privacy, and call-recording laws. This includes obtaining required consent, honoring opt-out requests, and providing legally required notices when using automated dialing, messaging, recording, transcription, or AI features.

5. CRM Integrations and Third-Party Services

DialTri may integrate with third-party CRM platforms and communication services. Your use of these integrations is subject to the relevant provider's terms and policies. You are responsible for ensuring that you have permission to access and share connected data.

6. Customer Data and Privacy

You retain your rights to the business data you submit to DialTri. You authorize DialTri to process that data as necessary to provide and maintain the services, subject to applicable agreements and our Privacy Policy.

You are responsible for ensuring that you have the necessary rights and permissions to process information about your customers, leads, and contacts.

7. Fees and Payments

Paid services are subject to the pricing and billing terms presented at purchase or in your subscription agreement. Details regarding automatic renewals, cancellations, refunds, and applicable taxes should be provided in the relevant plan terms.

8. Suspension and Termination

DialTri may restrict or suspend access if you violate these Terms, fail to meet payment obligations, misuse the platform, or create a security or legal risk. You may cancel your subscription according to the terms of your plan.

9. Intellectual Property

DialTri and its licensors retain ownership of the platform, software, branding, and related materials. You may use the services only as authorized under these Terms. You retain your rights to your own data and content.

10. Service Availability

We aim to provide reliable services but do not guarantee uninterrupted or error-free operation. Service availability may be affected by maintenance, network conditions, or third-party providers. Features may change as the platform evolves, subject to applicable agreements and law.

11. Disclaimers and Liability

DialTri does not guarantee specific sales results, call connection rates, or error-free AI-generated outputs. To the extent permitted by law, DialTri will not be liable for indirect or consequential losses arising from use of the services.

Any liability limits and exceptions must comply with applicable law and any separate written agreement.

12. Changes to These Terms

We may update these Terms to reflect changes to our services or legal obligations. The revised version will be published on this page with an updated date. Where required, we will provide notice of material changes.

13. Contact Us

For questions about these Terms, contact us:

DialTri