Start Calls Directly from the CRM
Use click-to-call functionality from supported CRM records.
About Us
An AI-Powered CRM Calling Platform for Modern Teams
DialTri is an AI calling platform that is designed to help businesses simplify calling workflows, connect conversations with customer data, and reduce repetitive manual tasks. DialTri helps sales teams, customer support departments, and BPO operations efficiently manage customer interactions in a more organized and efficient way, simply by bringing calling functionality closer to the CRM.
We believe business calls should be more than making and receiving calls. The platform helps teams build stronger customer relationships, maintain accurate records, and make conversations easier to act on.
Building Better Connections Between Calling and CRM
DialTri focuses on connecting business communication with CRM workflows. We understand the challenges teams face when they must switch between calling applications, customer records, and separate documentation tools throughout the day.
Our main goal is to make these processes more connected. With CRM-integrated calling, configurable dialing workflows, call activity tracking, and AI-assisted documentation, DialTri helps businesses bring essential communication activities into a more unified workflow.
What We Do
Simplify Calling, Documentation, and Follow-Ups
DialTri combines business calling and CRM processes together to enable teams to manage conversations from the customer records they use.
Streamline Outbound Calling
Organize outreach through auto dialing, preview dialing, campaign-based workflows, and configurable retry rules.
Manage Inbound Interactions
Support incoming calls with configurable routing and access to relevant customer information.
Keep Call Records Organized
Associate call histories, notes, and relevant activity with CRM records.
Reduce Documentation Effort
Use AI-assisted call summaries and support speech-to-text capabilities to help capture conversation details.
Improve Workflow Visibility
Review call statuses, histories, and outcomes to support consistent follow-up.
Simplifying Business Communication Through Technology
Our mission is to simplify business calling by connecting communication, customer information, and workflow automation. DialTri aims to help businesses reduce repetitive tasks, maintain better conversation records, and give teams more time to focus on customer needs.
We believe technology should support meaningful conversations and not create more administrative work around them.
Shaping the Future of AI-Powered Business Calling
DialTri aims to help organizations move beyond disconnected calling tools and toward more integrated, intelligent, and organized communication processes. Through CRM integration, calling automation, and AI-assisted documentation, DialTri wants to help businesses build more consistent customer experiences as they grow.
Why Choose DialTri?
Make Business Calling Work Better for Your Team
CRM-Connected Calling
Make calls from supported CRM views and keep relevant calling activities connected to customer records.
Flexible Dialing Options
Choose click-to-call, preview dialing, or automated outbound workflows according to your team's needs.
AI-Assisted Documentation
Reduce repetitive post-call work with supported AI summaries and speech-to-text capabilities.
Connected Inbound and Outbound Workflows
Organize incoming and outgoing calls with configurable call management and routing options.
Better Customer Context
Keep call histories and related customer information accessible to support more informed conversations.
Designed for Business Teams
Support the communication workflows of sales teams, customer service departments, and BPO operations.
Who We Serve
Supporting Diverse Business Calling Needs
Sales Teams
Organize prospecting, outbound calling, and follow-ups while keeping lead information connected to the CRM.
Customer Support Teams
Help agents access customer context and review previous interactions when managing enquiries.
BPOs and Call Centers
Support structured calling operations with dialing workflows, call management, and CRM-linked records.
Business Development Teams
Connect outreach activities with customer information to help teams manage ongoing opportunities.
Growing Businesses
Bring calling and customer data closer together as communication needs and team workflows evolve.
Bringing Calling, Customer Data, and Automation Together
DialTri focuses on making calling a connected part of everyday business operations. We bring calling workflows closer to records, follow-ups, activities, and business processes, instead of treating the dialer as an isolated tool.
DialTri combines CRM integration, configurable dialing, call activity management, and AI-assisted documentation to enable businesses to work toward more consistent communication. Our approach is centered on practical automation that supports agents while keeping customer conversations at the heart of the process.
Credentials
Built by Outright Systems, in good company
Programs and recognitions held by Outright Systems Pvt. Ltd., the company that builds and maintains DialTri.
Credentials shown belong to Outright Systems Pvt. Ltd., the company that builds and maintains DialTri. Select one to see it full size. All trademarks are the property of their respective owners.
Experience a Smarter AI Calling Platform
Discover how DialTri can help connect calling workflows with your CRM and reduce repetitive work around customer conversations.