Dialing modes
Click-to-call, preview and auto dialing today, with progressive, power, predictive and parallel dialing on the way.
Dialer Software Comparison
Want to know why teams choose DialTri for outbound and inbound calling? Explore how it compares Dialer software, call automation, and reporting.
5 comparisons on the way
What we compare
The same checklist on every page, so you can line DialTri up against any dialer on equal terms.
Click-to-call, preview and auto dialing today, with progressive, power, predictive and parallel dialing on the way.
Calls start from CRM records, and status, duration and notes save back to the same record.
Target lists, scheduled start times, calling windows and a retry queue for busy and unanswered numbers.
Mute, hold, IVR keypad, cold and warm transfer, call recording and conference calls.
Real-time call status, the completed call panel and AI call summaries saved to the CRM.
Per-seat plans starting free, with Twilio billing call minutes and phone numbers directly.
It depends on the list and the call. Preview dialing suits high-value, consultative calls, auto dialing suits campaigns at medium to high volume, and power or predictive dialing suits large lists where speed matters most.
A power dialer calls the next number the moment a call ends, on one line per agent. A predictive dialer dials several numbers per agent and predicts when the next agent will be free, so it is faster but can drop answered calls.
A progressive dialer dials the next record on one line, only once the agent is ready, so no answered call is dropped. A predictive dialer dials ahead on several lines, which suits large call centers with big lists.
Click-to-call, preview dialing and auto dialing are available now. Progressive, power, predictive and parallel dialing and voice broadcasting are coming soon.
Every comparison looks at the same six things: dialing modes, CRM integration, call automation, call controls, reporting and AI, and pricing.